Case Studies

So you never feel, “This wasn’t what we expected.”

If you are looking for a manufacturing partner for NMN supplements, you may wonder what motivated other companies to choose a partner, and how the actual process from order to delivery works. To help you get a feel for it and avoid a “this wasn’t what we expected” scenario, we have posted testimonials from several clients. We hope you find them useful for your future planning.

Industry: Pharmacy / Pharmacist / Article supervision & writer

Why we chose them:
From my perspective as a pharmacist, I wanted ingredients that ensure peace of mind and safety, and that can be recommended confidently to my clients. From the outset, I was determined to use NMN produced via yeast-fermentation. Because so many NMN products of questionable quality are circulating, the fact that this partner conducts third-party testing and demonstrates high quality, high purity, and high stability was a major factor.

From order to delivery:
The process—from order to delivery—was very smooth. What I especially appreciated was that throughout the process I received advice on how to expand our sales channels, including market-analysis.

Industry: Cosmetic surgery / Aesthetic clinic

Why we chose them:
We wanted to handle the now-highly-noticed NMN, and when we saw their website, the fact that they offered OEM, low-lot options, short lead times, and domestic manufacturing all aligned with what we were looking for. Moreover, the phone support was friendly, polite, and easy to understand — so we felt comfortable proceeding.

From order to delivery:
Although it was our first order, they rose to meet our demanding requests with sincere effort and we were extremely satisfied. We were also very thankful for the after-care support.

Industry: wholesale & retail of skincare & health products

Why you chose us?
We like the Japanese made products as we believe in your quality control

Our company's response from order to delivery
Very responsive and helpful for everything, from product information, packaging to certification requirements.

Industry: D2C health supplement consulting / Web marketing

Why we chose them:
There were three reasons: first, the minimum order quantity was low – making test-sales feasible. Second, the quality level was excellent, thanks to the yeast-fermented domestic raw material. That gave us a strong selling point. Third, the price was reasonable. While we weren’t ordering in huge volume yet, the quality control and tests matched those of major firms, so overall it was cost-effective. We felt they offered strong value, especially for smaller volumes.

From order to delivery:
There was nothing to complain about. The process was simple and very easy to manage. Delivery took roughly one month—super fast. The design was refined and the rush to test-sales was handled perfectly. That was extremely helpful.

Industry: Personal training gym / Osteopathy clinic

Why we chose them:
Minimum lot size and cost were important, of course, but our top priority was quality that makes our customers happy. It took some time from interest to purchase, but gradually more people picked up the product. We’re likely placing an additional order around two months after our first delivery — possibly next month.

From order to delivery:
From order to delivery there was no particularly troublesome issue; the transaction was smooth. We appreciated the factory tour, the quick back-and-forth for design production, and the careful manufacturing of the delivered items — we were satisfied.

Industry: Beauty goods trading company / Consulting for beauty salons

Why we chose them:
We were searching for yeast-fermented NMN with high purity and high quality.

From order to delivery:
From order to delivery there was no particularly troublesome issue; the transaction was smooth. We appreciated the factory tour, the quick back-and-forth for design production, and the careful manufacturing of the delivered items — we were satisfied.

Industry: Health supplement sales / Restaurant business

Why we chose them:
Convinced that NMN is a supplement whose demand will further increase, we searched for a trustworthy trading partner — which led us to them. A major factor in our decision was the ability to handle small lots, unlike many others who demanded thousands or tens of thousands of units.

From order to delivery:
From ordering to delivery was simply very easy, smooth, and fast. Delivery came in about one month, which was extremely speedy. They also created the NMN product labels to match our preferences — that was great.

Industry: Healthcare / Health management / Supplement development

Why we chose them:
In supplement manufacturing, ensuring quality and stable supply are crucial. In the pharmaceutical manufacturing space too many scandals happen when a manufacturer deviates from prescribed manufacturing methods; we were seeking a company with trustworthy management, people, and factory control. After a direct meeting and site visit, we judged them trustworthy and placed our order.

From order to delivery:
Requests and progress were communicated frequently, so everything went smoothly. The fact they used messaging apps for communication and shared documents via shared files made management easier, which we also found convenient. The lead-time was communicated in advance, and delivery was made without delay — and they even accommodated a sudden change of delivery destination, which helped us a lot.